"Small hiccup , but they fixed it fast"
I had a small issue with my order and honestly , I was a little worried at first . I reached out by email and they got back to me quickly .
They checked into it , explained what happened , and took care of it without making it feel like a big hassle . That really stood out to me .
Things happen , but the way they handled it made me feel like they actually cared . I’d definitely order from BBJ La Tavola again .
"Did anyone else have their delivery show up late?"
My order arrived way later than the delivery time they gave me, and it threw off my whole day. I kept checking for updates because I wasn’t sure what was going on. The items might be nice, but if they don’t show up when expected, that’s still a big issue. Not really happy with how this order turned out. Has anyone else had the same problem with late delivery?
"Heads up: some plates arrived looking scuffed"
Just a heads up for anyone thinking about buying these: they’re decent overall, but a few of the plates looked scuffed or scratched right out of the box. It wasn’t enough for me to call them totally unusable, but I definitely expected them to look new. You may want to check each piece carefully when it arrives
"I thought the prices was fair overall..."
I thought the prices was fair overall, though it could be a bit cheaper
Andy_patton92
May 02, 2026
"Pretty bad support experience"
I reached out to support expecting at least a little help, but the person I dealt with came off really rude. After roughly a few messages back and forth, it felt like they didn’t care at all. I’d say I spent maybe 20 minutes on it and got nowhere. Won’t be using them again
hello_john008
April 23, 2026
"Nice items, but tough when plans shifted"
The stuff on the site is really pretty, and I actually found it while helping my cousin look for things for her event. But when my plans changed last minute, it wasn’t a great experience. I asked if there was any way to adjust my order a little, and the response felt like a firm no from every angle. It might be fine if you have everything planned out way ahead of time, but for me it ended up feeling stressful and not very flexible.
Evelyn.rowe
April 20, 2026
"Actually helpful design consult"
I booked a design consultation with BBJ La Tavola for our reception setup, and I’ll be honest, I usually don’t fully trust customer service to be that helpful. A lot of places just rush you along or give vague answers, so I went in kind of skeptical. But this ended up being really useful, and they helped me sort through all my random ideas without making me feel like I was wasting their time.
The fabric samples and color suggestions made a big difference because I’m not exactly great at decor stuff. They explained things in a way that actually made sense, and I left feeling way more confident about the overall look.
JonathonWilliams
April 12, 2026
"Loved all the color choices"
I was really happy with how many color options there were. It made it easy to find one I actually liked, and the product itself turned out great. I didn’t have to deal with customer service, thankfully, because I’m always a little skeptical about how helpful they’ll actually be if something goes wrong.
FranklinSandoval
April 06, 2026
"Got exactly what I ordered"
Everything showed up just like it was supposed to. No missing items, no wrong sizes, no random substitutions, no “where did that one thing go?” moment, just the full order, all correct and easy to check off. it was exactly what I expected, which is always nice.
bernicemilot6179
April 05, 2026
"We checked out the showroom and found exactly..."
We checked out the showroom and found exactly what we needed. The staff were helpful without being pushy, which I appreciated. I’m still wondering if we just happened to go at the right time, but overall it was a really good experience.
judith-Vanhamlin
April 01, 2026
"Pretty dependable in my experience"
I’ve ordered from bbjlatavola.com a few times now, and overall it’s been a really smooth experience. The site is easy enough to use, the updates showed up when I expected them, and everything felt legitimate. I wouldn’t say there was anything that completely blew me away, but they’ve been reliable each time, so I don’t have much to complain about.
hello_gabriel338
March 31, 2026
"Nice linens, but a little pricey?"
The linens looked really nice, and the website was easy to use. That said, for the price, I guess I was expecting them to feel a bit more high-end? The quality was totally fine, just not amazing, and a few of the options seemed kind of overpriced to me. They worked well for our event, but I’m not sure the value is really there unless you’re going for a very specific look. Maybe that’s just me?
DavidMorton
March 30, 2026
"Easy rental, but not quite what they made it sound like"
Renting through bbjlatavola.com was easy enough, and I did find what I needed quickly. Checkout wasn’t too bad either, but a few details were kind of vague, which was annoying. They make it seem like the whole process will be super smooth and clear, but in reality I had to pause and figure some things out myself. Overall it worked, but it didn’t fully match the expectations they set.
"I got a quote from BBJ La..."
I got a quote from BBJ La Tavola and overall it seemed okay, but my gut told me to read through it carefully because a few parts weren’t totally clear at first. I ended up asking a couple of follow-up questions to understand the fees better. Nothing bad, really, I just think it could be laid out in a way that’s easier to follow.
ManuelPrice
March 06, 2026
"Really nice quality linens"
I ordered a few table linens from BBJ La Tavola and was surprised by how nice they were when they arrived
The fabric felt thick and sturdy, not flimsy or cheap, and the colors looked really close to what I saw online. We used them for an event and they held up great, no fraying or weird loose seams
I do wish I had ordered samples a little sooner, but overall I was really happy with them and would definitely use them again
Alberto-clantz
March 04, 2026
"Easy site to get around"
I found what I needed really quickly and the whole process was hassle-free. The confirmation email and receipt came through right away too, which was nice.
john.Robles
February 22, 2026
"The site was easy to get around, but..."
The site was easy to get around, but I remember feeling a little disappointed when a few of the linens I had my heart set on were either out of stock or only available in limited colors. I still ended up finding a decent option that worked, but I wish the inventory had been more consistent. It would’ve made the whole process feel a lot smoother...
"My order was ready when I got there..."
My order was ready when I got there, but the pickup still took longer than I expected. I’ve had smoother experiences here before, so this one was just a bit frustrating.
Judith_sandling81
February 01, 2026
"Decent designs, but not enough options"
There were definitely some nice designs, and overall the style was okay, but the selection felt limited for what I was actually looking for. I reached out about it and got one of those canned apology responses, which just made it more annoying. A real answer would’ve been better
"Easy order, clear billing"
Ordering was straightforward, and the billing was clear the whole way through. I didn’t run into any random extra fees at the end, which was a relief...